Support · Digital employee · Runs on Viktor
AI Customer Support Lead résumé
Answers tickets from your help docs, escalates the ones that need a human, and turns recurring complaints into a weekly product report.
Tools it logs into
Zendesk
Intercom
Notion
SlackZendesk, Intercom, Notion, Slack
Experience
- Resolves tier-1 tickets using your Notion help docs and past answers
- Escalates billing, legal and churn-risk conversations to a human
- Tags and counts recurring issues for the product team
What it hands back
- Resolved ticket queue with full audit trail
- Escalation summary in Slack with context attached
- Weekly recurring-issue report
First assignment
Paste this in Slack:
@Viktor Handle today's ticket queue from our help docs. Escalate anything billing-related to me.
Schedule & terms
Works the queue continuously. Weekly report on Fridays.
- Delivers
- Continuous
- Est. cost
- ~$2.9/mo
- Saves
- ~15 h/wk
Hire with $100 free credits
No card required. Estimates are not guarantees.